Behind the Scenes/Hot Ones Edition: Week in Review 56

In this episode, the team dives into a Hot Ones-style challenge while sharing laughs, behind-the-scenes stories, and a real look at how strong front desk support can shape patient care and practice culture. From cookie personality debates to clinical case discussion, it’s a fun, unfiltered conversation about teamwork, expectations, and what it takes to deliver great care.

Full Transcript

Beau Beard (00:00.206)

I'm not on the internet. What do you mean? Maddox Maddox said Maddox thinks it's a song that the older kids sing on the bus. She's like, six seven, six seven. She has no idea what it is. Ella said Ella laughed at work and her boss was like, Ella, how old are you? That's how I got my name. Joker came home from middle school and he's like, Mom, would you rather be a Piper or a Donald?

Piper all day, yeah. Then I stuck. How old? Middle school. So now I'm Pipe. And all these years later here on Collins episode. Okay. So what is your what's the recipe here? Element? What flavor?

watermelon. is there watermelons? Watermelon. Watermelon element and strawberry strawberry jelly. Okay, so hot ones, this is week interview, I think seven Hot Ones edition. And the last Hot Ones, which I watched last night, was twenty twenty three. Yeah. Kit was being carried around a backpack in here.

fantastic office manager here is and we're gonna hear from you later. Kat's also gonna say hello real quick, you can't even tell she bottoms up. Cheers Cheers Cheers.

Beau Beard (01:31.128)

Tasty. Good recipe. Tasty. So hydrated. There's collagen in this. Nice. So tasty, isn't it? All right. We're gonna start this show off. look at different. We're starting strong over here. Jello. I'm just gonna consider. Yeah, it does kinda weird too. we're gonna start off with the questions. So Solana and I were at Parker Seminars in Miami this weekend and we were having a drink and Selena said, I got some questions off Instagram to ask you. So she's actually gonna ask this one.

But it's gonna be a group consensus answer for each person on the one yeah, which one I'm talking about. So what how we did it was we answered for each other. So she asked me and I'd answer her, but we're gonna do group consensus for each person. So go ahead and ask the question before we got here. before we get well no, we'll do it before the wings. We'll tell each implement it's.

If you were a cookie, what kind of cookie would you be? You can't answer for yourself. That's a great question for her. Okay, so we're gonna decide what kind of cookie you are. We also agree on what slow would be. So we're gonna start with Caroline. So what cookie would Caroline be? No. No. I know. We decide for it. Okay, I was snickerdoodle. Okay. We've gotta explain why. Because that's her favorite.

Why we just Because she's got like Snickerdoodle, it's like a sugar cookie with sh with cinnamon on it. But so she got a little sweet, but she's got some spice which she needs to be. I thought you were saying because she's redhead. Well, I mean that too, but I wasn't going just based off the look. red velvet chocolate chip. Well, but because why? See now we're getting into it. Because what? Redhead. Redhead. That's it? Well, number one. I think I think like a chai. Like a ginger snap. And not because a ginger snap. Ginger snap. You know what you're kidding.

But then what you're getting. But then everybody's got their personal take on a ginger snap, the driest, grossest Christian. Thanks. No. No. It's like eat it and it's just like I think I I love ginger snaps. I think they're like a great cookie. Gingerbread cookie. Ginger snap pregnant and I was puppy. It's soft. Gingerbread cookie, yeah.

Beau Beard (03:42.189)

And you know what you're gonna get? It's gonna be a it's gonna be a little spicy, a little bridge.

I'm sweet. Mm-hmm. I was thinking those pinwheel almond cookies that Miss Sarah What the first thing that came to my mind. The white cookbook the whole protein ball. A protein ball. White chocolate macadamia. That's what I was going with. For you, I think maple pecan. Ooh.

the master. I know we have seats, yes. there we go. She knows I short bread, short short bread, yeah. She knows I love shit. A a blondie. Not because you're short. blondie. Brookie. A brookie, yeah. Brookie. I like that. All right. What do you got for slaughter? I like that. That'll tell you my answer for slaughter.

Well honestly smaller should be the pinmo cookie because she can't eat unless you want to. She's a what? I think it was cinnamon honey. I already answered, so I can't wait on this. I'm trying to think of all the other different cookies. I feel like a monster cookie was a monster cookie. It has everything in it. Chocolate chips. Yes.

Wait, what did you answer? What did you say? That's what you said. I said a snickerdoodle because her hair was curly that night and she looked like a doodle. But then I like I mean and then we had the most So you look like a doodle. I expounded upon it. And you have that colouring. Hilarious. I'll take a monster cookie all day, any day. Yes. Got a good recipe.

Beau Beard (05:36.653)

Home family recipe. What do we got cooking for I don't I don't bake. Did they make a sardine cookie? Maybe like a rocky road. I got my limits. Ooh. Ooh. I feel like a rocky road. Ooh. That's a good one. That's good. I was thinking such a savory. Is that yeah.

Something that's hardy and savory. Because she said the sugar cookie that you're No. the with those big old icing on top from lips. That's simply because you like those. I don't think that matches your personality at all though. I I said he was a toffee cookie. Yeah, I've never heard of a toffee cookie. You have you have like a heat. You have the soft heat. Yeah.

Yeah, you have this soft kind of cookie texture because you can be sweet and soft, but then you also have an edge to you at like the toffee. So you have a hard She this depth and I said she looked like a good one. Heat speed bar was what I was thinking about. A doctored up brownie. Good one. I really like heat. I think I might change my answer. Yeah. What do we got for you though? for beautiful. Yeah, we're gonna have

No, we're going for that cookie. He said my cookie, not what I answered. I said cookie. what do they call those things? They're only up we were talking about this the other day. That I didn't know what they were called. it's a cookie from up north. yeah, that one! You full of it. Like the cookie I'm thinking. Is it the black and white tuxedo cookie? those are feeling are not just up north.

No, but I think we were talking about that too. But those are good. I won't so I think it should be a meant end in a root for scotch or scotch or roo. That's not a cookie though. What is it? It's like a special K bar. You could make it into a cookie. What about a what about a peanut butter cookie with the thumbprint or like the the on top? yeah. No. I feel like I want to go straight to like scone.

Beau Beard (07:39.235)

Like a biscuit. But that's not even the movie. Scottish biscuit. You give everyone else a cookie cat and then you walk in and you say, you know, he's a scon. Scotty cookie. Mint cookie of some sort for some reason. Not a thin mint, but I can't think of another. Yeah. What about mint? I hate hot taste. Samoya? Those are better. I love those.

Alright, what do we for Alex? Samoa. A what? Samoa Samoa. Like the gosh, what is this? It has it has coconut in it. It has all the it's like it was also like sweet. Yes, and delicious. That's called And you have an ice bear. No, I'm thinking a dark chocolate chip. I just have an idea. What are you thinking? I'm not gonna tell her. Samoa do you think of Samoa is my favorite cookie, so always I'm I think Samoa's a perfect answer. I think it's perfect. What is your answer?

I don't know. Say it! He can be the tuxedo cookie. What do we got for cat? Which we'll let Alex weigh in first. I don't know who's the best. Okay. Don't blow it. Okay, this would I mean this is all you already know what it is. Yeah. You okay, so you made this the first time that I came to Jackson, and then you brought it the next time you came to Birmingham. It's my favorite cookie. You made it a couple times. Strawberry jam cookie. It's a strawberry jam sugar cookie. It is. Yum. I thought we were gonna get the

SpongeBob me. Three hours later. One eaten thing. He really knows me. I'm thinking like a peanut butter patty or a tag-along from like Girl Scout Tagalong. What is that? a tag along. this is so good. Peanut butter? It's a Girl Scout cookie. The chocolate with the seed butter makes you kinda pick it. Peanut butter makes you so good. Well, I'm not saying about taste. Everyone loves allergic to Okay.

Wow, you're snow lovable. Ex except if people are completely allergic to you and they can't breathe. So you hate me. Yeah. So besides being the Hot Ones episode, welcome to behind the scenes at our office, that's what we do all day. We just drink vodka, drink, talk about cookies. But you are going to see, we're going to go through my case as we tackle

Beau Beard (10:03.246)

the hot ones challenge here, which we the wings lined up with sauces, which we'll be highlighting. But the other thing we're gonna be doing is something that we do every Friday, which is playing blackjack, and you'd be my god, they gamble, they drink booze. I thought they're health practitioners. That's how it goes in this office. So let's go ahead and get the first wing and then we'll jump off with the first case. So who's gonna be our hot sauce presentor? Like to speak about the sauce. So let's pass the wings around.

I'm doing I feel like I could. I just don't know how well it I've got. I'm gonna maybe get into it. Okay. So first we have down to ferment, San Diego's finest. That's what Shishito said. shit. let's see if it has a scroll overing. It says mild, but then it's on the card. Or just take one. Yeah. I'll give the fat one because my friends I love it. Okay. Thank you so much.

So one, down for minutes, it is a mild two out of ten heat at twenty one hundred school units. This has okay, roasted shoshitos, kombucha, miso and black garlic. Complex. Telping. If I was a wing, this would be my sauce. I don't we'll find out. Cheers. Cheers. Cheers. Cheers. Which is the ones you buy at Publix, the like oatmeal ones?

Yeah. you are Alyssa. Alyssa. Alyssa's. That's so good. Wait, wait, wait, wait, no soft. Wait. It's on it. It's on it. We all know each other. Wait a way, what are we doing playing? Eat it. You're eating it. It's already got stuff on it. why is that out dry? Because I don't taste it too much. Really? There he's clear than well. white.

You don't want it to be too much. Would you really want it to be coated more? So first So we need to we need to be like in there needs to be endurance. That would be long lasting. They were naked when we bought them. Not that's because it's not wet looking. Yeah. Yeah. Yeah. Nothing. Absolutely nothing. I'm not sure. I'm not going I could maybe I could put more time right now.

Beau Beard (12:22.868)

Ditto. I mean just the volume of that. I mean it's supposed to be easy the first one. Yeah. Yeah. Twenty one hundred is like we're good. Frank's hot sauce. Well Frank's that's I love Yeah.

It's also such a wide range. How is that really gonna be happening on that difference? We probably got Yeah, case? Yeah, so are we wanting to talk about it just like as a case like how we normally do, or are we doing it with the integration of the front desk? Integration of these these gals right here. The the wizards. The wizards. The wizards. Does anyone know about the wizards? we call we call the front desk well, we don't.

They started calling themselves wizards. Self-proclaimed. Then we started calling them. Now it's gotten the point their their acronym is W Z R D on their Yeah. I was telling Bridget yesterday. Well, I was telling Bridget yesterday, I was like, it sounds like a radio station. Z R D. Josh Shatter really do I decided he has the most radio voice in chiropractic. You just listen to him and be mm. But okay, so my patient is a fifteen-year-old female.

soccer player, high level soccer player. She came in came in two weeks ago with some foot pain on her right side that was previously treated by the Dr. Sep when he was here and they had done an x-ray, they'd ruled out any fracture, so we are all honky dory there. She came she comes back into me and she was like, Hey like my foot's hurting really bad and the things that I was doing are not working anymore.

So I was like, okay, so let's kinda like look at everything that you guys were doing, recheck some tests, everything's becoming more

Beau Beard (14:16.14)

Soccer goalie, and she's I got a D1 like comp or like showcase coming up in July. So I was like, okay, well, this is like not great timing, so we have about a month. And I was hey, let's just get an MRI like to be safe. Be good. Yeah. So we were ordering, we ordered the MRI last week, did its stat Monday morning. thanks to the wonderful wizards behind the scenes, they let me know that the MRI got denied.

they said that they needed more clinical information, so it was either I send in more notes. I had already sent in two with the original order, or I call and do like a peer-to-peer. So I opted for the peer-to-peer, so was like, I'm gonna be easier to talk to a clinician on the phone than try and send another note and bargain with them. So I called them, they were like, hey, like we didn't see that you guys had an x-ray. And was like, Well, the patient told me that she said they told

like our imaging center that they did have an x ray and w I was it was under another provider, but they still didn't find it in the insurance file. So then I was like, hey, this was the date of the this was the date of the X ray that was done. It came back negative and then they were asking like, okay, well what other clinical things did you find? I was like, everything that was once tested is now not everything that was once tested is now positive or painful again. She's like goalie, she can't cut laterally, so like

She needs to be able to do this to do her job. And they're like, well then we'll just we'll overturn it. I was like, okay, cool. Then a couple days go by and they haven't been told to like go in. So then she comes back in after the MRI reports come back and they came back negative for both the foot and the ankle, which is good, because we were thinking stress fracture, because she was playing soccer year-round, but nothing was changing in terms of like pain. And

I was talking with Bridget and Caroline when the patient came in and they were like there was something about and correct me if I'm wrong 'cause guys saw her before I did, that the imaging center didn't get the approval overturned from the insurance company and then they were trying to like push her out again for to get the MRI, right? Or how did that work? I can't remember exactly. Alright, do you mean like we received the

Beau Beard (16:40.184)

They wanted more information from us to approve it. So yeah, we did we got her the peer to peer, they overturned it, but then when she came back in like So the patient called and said, like, you know, I've contacted them, they haven't heard anything and I was like, Let me call 'cause they're on the ball. So I called her and I was like, Hey, we they just came through. I was fixing a caller, so I was like, Well, she's right here. Let's just get her scheduled. Yeah. So thanks to the lovely wizards, they got her scheduled.

The same day that the mom came in to be seen. So it goes. Gotta go after. So out of Montreal. Canada. I don't even know. Is it hot? How would we pronounce this? From with Bergine. I'd say Virgin. Pot Bergine. Azerbaijanian. We went to an Azerbaijanian restaurant this weekend in Miami. And so on kept going.

What did she say? we know in the well the cop capital is basko. Yeah. Yeah. So this one is umami flavor explosion with this eggplant roasted tomato oil. It is seventy nine hundred skull boost skull viewers. I really like this. Yeah. Quite honest, I don't think it's the difference.

I do. I do. It's hot and this is a lot of hot flavored. really? It's a lot hot flavor. You feel like you're getting enough. I'll dabble with it. Give me a little bit. You don't need to play the long game because be careful.

Yeah, it's not really edition. It's my the wing like we're showing up too much. I watched that clip last night. Ooh, that's a little bit that's a little bit much. She didn't change it. That's why for me it didn't. No. No. So hot ones if you wish. Yeah.

Beau Beard (18:45.634)

Mm-hmm. Different. Azerbajarian quite exceptional. Azerbajari. No. Azerbajan. No, no, no. Azerbaijan. Am I saying it right? I don't know why you say it with a Jewish accent. Ajibaijan. Japanese.

Which would still be the same. It's like an animal and a mammal. Song used to say oriental until I No I Cut that out. The fun podcast has been cancelled. Cut that out. I guess we can have your own podcast. My mom didn't realize that was derogatory. Oriental?

On a not make Okay, okay, we are going to move forward with this. But our server was this one y'all or in Miami. Yes. Okay. And our server is very good. Baku Cafe. Which I just am very ignorant when it comes to geography and I guess you could say not culture. And so I had to ask, you know, I think we said, like, how do we describe this food to someone? Where's the influence? You asked where the influence was. And she quickly

Very quickly said. Baku is the capital of Azerbaijan, and I was like I mean said it so quickly. And I go how do I see somebody? And then I picked that up. And then I didn't but then I looked up Baku and Baku is a spirit that eats dragons, poorly placed comma on and the capital of Azerbaijan. It sounded like the spirit that eats dragons and the capital of Azerbaijan. It's like that's weird. I go, and it's the capital.

But I mean the food. Okay, so it's Mediterranean? Yeah. It has a Mediterranean flare, but also Russian. Middle East. Also Russian. There's no box we didn't get the dessert menu. backlog. There's a lot of caviar. Yeah. I think it's like borders. Caviar, kebabs. It's on the eastern coast of the Baltic Sea. Yeah, yeah. yeah. We have a geography fiend over here. I room I room to someone in a hostel who's from I should imagine.

Beau Beard (20:53.79)

yeah. But I'm sorry. I just knew it was I was proud of myself because I knew was by the sands. Should we claim we can do problem? So basically the the mom came in, she called the insurance, they didn't do it no. Bridget called the insurance. They got it all figured out while the mom was here. They got her in that day.

The mom was coming in for her visit. And then twenty four hours later I got the report. Report came back negative for any fractures, any bone meredema, any everything it was negative on both the foot and ankle. So I saw the patient yesterday.

Started doing some things, checked her hips, range of motion, her her hip range of motion was like restricted bilaterally, internal rotation. So then I kinda look at like the foot, things still tender. She also has pain along the lateral aspect of her ankles, like kind of like superficial fibular nerves, seral nerve region. So I start messing around with that. Like I place a cup on like the lateral calcaneus, make her move her foot, it's worse. So I'm thinking more nerve involvement. There's a little bit of nerve inflammation or like just edema in that area compared to the other side.

so we went home with the squeeze and lift exercise, kind of bias and e version. Why did you follow her home? No, I'm just not gonna turn. I did not follow the patient's goal. I am not a squeeze. Deliver the best chair. Sidebar. And stop. Yes. So we went home with poorly place, comma. Yes. Correct.

So you sent it on with squeeze and lips. Squeeze and lips, and then we did some Searle. Because you thought she was having like an interface issue from how she was doing it? I think it was yes. I assume she's trying to get it offloaded. well, here we go. Alright, number three. This one we they sent a tiny bottle of this, so a couple of us tried us. This is hot ones pickle garlic sriracha, which comes in eighteen thousand. I'm kidding. I do think it was eighteen thousand.

Beau Beard (23:05.258)

I wish there were like there's no jelly. And we say like the first one it was nothing. We ate this on some stuff the other day. This is the Yeah. Yeah. It's like Sancho. Mm-hmm. god. Can we just bring it over? We might need one. I bet the jello kills it.

I would assume. Sweet and the texture and pickle pickleback shots would do that. I love how pickleback. I don't know if I'd want that mixed up in my my gosh. Funny enough, that's hot to you? good boy. So anesthesia and heat don't work the same way with fair skin and red hair, huh? No. I need I need more anesthesia. Yes, yes. Yeah. Less heat, more anesthesia. Mm-hmm.

I am a big baby with pain. Well you're tough, so I think you're doing great. I'm still making it. I'm still here. All Ethan. Keep going here. I'm just being so I sent her home with the squeezing lifts and then I also worked a little bit of like superficial fibular nerve sliding just because I thought there was more of like a sliding dysfunction in the interface. So like the neurogenic inflammation, just trying like get it down as fast as I could. But then she's got some plants art and pain for like

I'm on the aspect of like her fourth fit mat. It's just like tendered to like light palpage. that's why you're asking about flex flexible foreign brevice. Right. Which I did look at it. You are planter aspect, it's kind of run around your fourth fit mat. So we did some shopping where the area was pretty sensitive, but like we could different after make it both. so where you at now with her? That was yesterday. She's not coming in until two. Is she still playing?

She's still walking around on it. I put some KT tape for just a like proprioceptive edema relief relief, but she has pain with walking on it in general. So you can't even do a pogo jug, which is like not important for her to do. Which we some reasons that we were also starting to look upstream. She had seen Seth previously and he had noted a great reduction in range of motion all around on that hit.

Beau Beard (25:29.248)

That's why we're really like, but you said it's bilateral too, though. Yeah, it was different then. It was like flexion internal and external rotation. And so but then I looked at it, yeah. Because you'd only seen her once. Correct. Until that point. Gotcha. Because like when I looked at it the other day, it was just internal rotation. When I did like a hanging position with like a cue of like I was trying to force her foot into inversion or her peel into inversion, she actively was everting. Yeah. And we just did a couple like calf raises like that. One, she didn't have pain.

Two, I put her back on the table and her right hip IR like drastically changed. Mm-hmm. After doing what? Just doing like a hanging position with like a an e version cue. But then I also did the same type of cue in like a five month sideline where she like driving her heel into e version on the table. With that side down. And w when we were talking about it the night before he saw her, that's why I'd asked if there was any trigger points in her glute min or peronials. 'cause the glute min, I didn't

No until Well that's what I If anything reduces that, you're thinking something. No. She is the most ticklish patient I've ever met. Like, I if she sees me grab like the the massage gun vibration thing, she's laughing already. But what's that mean to you clinically? That her nervous system's just like chaos. Yeah. A farin input's gonna be not awesome, so and that's where even understanding, which is where like

Shout out to Capo Bianco, understanding like you know, deep pressure versus light pressure, speed of if you're doing tool work, the Hertz setting on like a vibration device, all that matters for that reason, right? So if I have there's three different settings on the vibration, the basically circular interface vibration that Rock Tape developed. There's three different or four different hertz settings. I believe it goes thirty, sixty, ninety, one twenty. Don't quote me on that, but I think that's what it is. Yes. The higher you go,

the more that's not gonna help. Right. It's gonna almost like yes. The lower you go. Same thing with the body play out here. The lower you go, the more you're getting basically the muscle to try to interface the literally gonna get a myotactic like response that you get that you kinda improve A ferrin input or decrease muscle tension. The higher would be almost like confusion. Like a little like run interference. That would be like you got nerve pain. Right? so just understand that. Like I think that's people are just like, I'm just gonna

Beau Beard (27:54.799)

Vibrate it or percuss it or put a cup on it. It's like understanding that changes wildly when you're like, she's ticklish, somebody's not. I think it's cutaneous nerve, it's not. Are we up? One. boy. I giggle on a nerve adjustment. Totally up here. Okay, we got chickpotle. Sumac chickpeas smoked hot sauce. Black eyed Susan. This is 32,000 Schoolville units. Give me one of four out of ten. Does it taste good? Chipotle chicken.

It's really heat. I'm gonna get a little more on my nut. I feel like maybe later on I try to put it in the Mm. Mm-hmm. The spice. Anybody else? Yeah, I'll take some. Yeah. But Chipotle also kinda smells like I need an extra. Yes, I'm good. No thank you. I'm good. That's good. Triple cute name. I'm gonna be honest.

They're doing some real bitch right now for taste like you. Remember last year? last time the four was that like coffee like you chocolate one. it was like really good. Yeah. It wasn't very hot. Uh-uh. But no, that was five. Yeah. Six was when it started to the shark was six shark one. I feel like I'm getting enough sauce on them. I feel like these are picked for spice but also flavor. So these first few are gonna be more flavorful rather than spicy. Yeah. Can I see the bottle? yeah, it's good.

here. Like when I added it to my mid the mid cakes though. Really? I didn't think it got any hotter, it just tasted better. It tastes better, yeah. You can just taste it more. Yeah. On the actual show, they add a drop before sometimes. That's the last gap. Yeah, I didn't feel the heat go and all. So black eyes season. Yes, was there. Very good. I really like that one. Yeah, that was. But what we were trying to do on the show, the reason Ethan brought this case up was to highlight now, let me back up. There are a lot of offices nowadays that are running off of

I'm just gonna, it's gonna be a one-man show. I have no front desk. I can run, and then that's their software's development. That's what Jane is supposed to be. It's why it's named Jane. So it's your front desk interface that's humanless. I'll tell you three things. From a perception standpoint, running a one-man show seems like you're running a one-man show, and people are always going to question, whether it's right or wrong, why is it a one-man show? They know it's a money-saving thing, but subconsciously they're like, or they save money because they're not doing well. If you're not doing well perceptually, they think you're not doing well for

Beau Beard (30:17.346)

For your reason, you can beat back all those stigmas, but all I'm saying that's perception. If you can't afford it, you can't afford it. So I'm not saying you have to do it away. What I always tell people is if you're doing it because you think that's the only way, that's a problem. It's not. Second would be you can have staff and it makes your business worse. Right? They create the bottlenecks, their energy drain.

Yeah, initial impression. Yeah, initial impression, yeah. Like people see how many people, you know, comment on like, my god, your front desk. And then that builds into us. Like we were just talking with another physician today that tells a new patient how much of what we do is placebo, and then how much of what we do actually makes people worse more often. And she goes, god, that's a terrible stat. Fifty percent of the time we make people worse. That's conservative musculoskeletal care. You're like, Why do people come to us? Exactly. Why do they? Well, hopefully we're better than the rest. But that that starts with what

The perception is in the community. What's on Google? What the office looks like? what are people saying? Then it starts with when they call in. When they come in, by the time they've got to us, you gotta think if you were a magician trying to create a trick, what did you set them up for? Are they ready for the the reveal or are they ready for this place kind of sucks, you better impress me? And then it's harder, so you're digging yourself out of a hole. So like, yeah, they're great on that, but then from the infrastructure, logistics standpoint, I mean world class and that takes time because you've been with us for now.

Bridget's OG. Bridget's like two week a week technically practice. Well we shouldn't we call her going, we need help. Yeah, we we're gonna do it with Solomon. So like that being said what I said before, like we were gonna do it on our own and then we're like We had plans we had plans to to bring Bridget in several months into the practice and we were one weekend going, No, we need we need help. We need them we called her and said, How soon can you be here? She said no.

No. I guess I've got to finish work today, but then I can come. so all that we said, like, I mean, we could do this without them, and it's not, you know, just, hey, let's have a podcast that applause them, which is awesome. It's to show people out there that are, you know, not in practice yet, think they need to start a certain way, are going to try to start a certain way that maybe outstands your actual available revenue that you're bringing in when you first start, and you don't have to start that way 'cause it'll kill your practice too, but

Beau Beard (32:38.252)

When you do hire people, which we've been extremely lucky, like someone worked in practice, brought their in, like did we technically go look for Bridget? No, she came to us. Caroline was kind of a word of mouth, like friend of a friend, and like so we've been extremely lucky. So lucky. And then when we get them in here and they become wizards, I mean it's just like you didn't know we were wizards. I think well I think the other I'm sorry to interrupt your trying thought there. I think the other benefit, not just our setup, but

We have such solid staff at the front. It benefits our whole business. It benefits every single patient that walks in the door. But I think we are better doctors in those rooms because we know we have the foundation up front. We have the people standing behind us helping us with every every move, every need behind the scenes. And it gives it allows us to have more confidence. sorry.

I'm just special. Okay, it's a boundary. Alright, I'm coming back. We're halfway there. This is five five? Five. We're doing a jelly shop. You're doing pretty good. We got saucy pickles and scorpion. I don't like looking pickles. Mark. Inspired by Caribbean pickled vegetable relish. This is fifty four thousand skull bills because you can like it's gonna heat. It's not bad. I don't know if it's that before. it's very runny this. You do.

There we go. wow, that's a I feel like that's a big leap. Yeah. It's not big, but my mouth's on fire. You definitely can't I just we'll cut that. No. Bridget will Bridget will encourage it. I said Bridget will encourage it. You better. I feel like that's a That's a leap. Wait. I wouldn't. Wait, wait.

This is where we found out Bridget Bridget has COVID five years later. Six feet guys, six feet. My dad lost a chase for ten months. Yeah. Yeah, dude. That's a slow roll. So speaking of a slow roll. Unless you want to be home. Even though you can boy. I'm telling you, that's a that's a leap. Okay. my goodness, I'm with you.

Beau Beard (34:59.662)

Okay. The idea is to finish the wing. So from Monday through Friday, yes, like they make they do they make our job so much easier. I can have more confidence because they're up front because the most amazing buffer. But also cap buffer I'm sitting around a table right now with element jello shots, with ice cream, with hot wings, and I'm I would opt to do this every single day.

I love the people that we work with. and I I think that makes such a difference for someone walking off the sidewalk in pain to walk into a office of people that are truly friends. Well we actually care. Absolutely. Yeah, there's so there's so much care behind what you guys do. You're not treating patients, but you have just as much care as a physician.

Gracious about her to get her on her documentary. You're pretty much a chirector on this one here. Alright, this is that one's hit me. I know about you guys. Yeah. It's definitely more. We also put more on there. Yeah, I put I put more on here. I think she sent me on the Cheers. Cheers. And then we're gonna tell you the other side of the story. We have world class stuff. yeah. Cheers. Cheers. I don't know. Well that helps some men still.

Yeah, it's the jello. He's like, hmm You're not you don't like this does the church. I think it's a control. Well it helps a lot. I like jello. that makes sense. Yeah. Alright, so the other side of this is and we obviously can't you know elicit details and stuff, but stuff just doesn't always go the way you want it.

So a couple months back. What number were we on? patient came in. Let's get the next one rolling. What number we on That was we were on a phone. Patient came in. it's good. That had seen me previously. I know. I'm so here. Saw Alex and this is where the perception so what you deliver outside of the office really mattered in this case. I had seen this person before. I honestly didn't remember how that interaction went down. Like it was bit too far past.

Beau Beard (37:17.74)

So then that's getting hard for me to think already, Austin. sorry. I told him that's what happened in the second case. Remember, Wow That was my case and nobody was there. But you used to say watch Apple actually somebody used to say I wouldn't. For sure. Anyway. Anyways, this patient came in, had a visit with Alex, which Alex

You know, got a little bit of feedback from him during the visit of what he expected, what he wanted, Alex He had called the office previously. He had called the office. Called, wanted to get just an adjuster. Bridget did a great job of explaining. We don't do that here, especially on a first day, because it's been you know, he's never been seen by me. It had been a long time since he'd been in the office, so he'd be a new patient anyway. Right.

Well, she said he's gonna have to take you to an exam. He can do an adjustment, but he's gonna do the exam and deem, you know, whatever his exam says is what he's gonna do. And he was going over next door to do physical therapy as well, had had a procedure done for two or three weeks. Lombard It was a while dyskectomy. It was a while back. he was he was probably three months removed. So another layer of we're not just gonna adjust you as soon as you walk in. He was coming in just for he's coming in for his nets.

That's what he was mentioning. So that plays into it though. Yes, that that plays into it because during the visit, he there's a timer. Okay, then this is number six. Where we go. Number six. Okay, number six is Tropical Emerillo. One, two, three, four, five, six. This is six. So this is number. One, two, three, four, five.

So I see that now. Sixty nine thousand school rule units. It's Get ready, change Usher is back in the half lineup inspired by flavors from my pineapple. This is the way I say I bow out. It's a glass door. This is where I say I bow out. That's so scary. I like the flavor of this one. it just smells wild. Yeah, yeah, yeah. I like this one. Mm-hmm. Okay. Give me like a like a curry type of five. Yeah.

Beau Beard (39:40.771)

We're not putting extra drops on this one. Not one yet. I like this one better than the last one. This one is my very least favorite so far. Picklets. Not not the one we're eating, the last one. Yeah. I just wonder I think I agree. Kicks in like in a minute. It doesn't seem like it. We've never had it.

Thanks really good. I'm just ripping my mouth. I started my mouth is dumb. That's what got me with the last one. I got all over my lips. Yeah, I heard that bad. Well that's the problem. That's what I'm thinking. I remember in the show they say. So basically basically we went through the whole we went through the whole exam and we were I told him I was like we're gonna take history, you we did our general movement screen.

oral or speak tests. And basically, I didn't adjust his neck, nor did I adjust his low back. But also he had no reproducible paint on top tier of SNA, nothing. No spine or circle. There was some apprehension in doing movement, however, when you and I talked, you know, the discrepancy between his daily movement and what I was asking him to do was this have him twist

He was more fear avoidant of things that he should be able to do, thinking he shouldn't be able to do them. It's within the realm. He's twisting and he goes, This is the first time I've done this in surgery. And I'm like, You and I joked out, we're like, definitely gone to the bathroom. Yeah. Definitely done that twisting before we done. So anyway, we get through the exam. All I sent him home with was a foam roll on his T spine, not in the neck, on his low back. I adjusted his T spine. I did adjust his C T, C T lift. Seated.

C D. Yeah. Which you said blew up. And you're like, dude, world class. Like And he when I was he after I did that, he goes, Can you fill my neck just to make sure that it's not too tight to be adjusted? Like it needs to be adjusted. And I said, Look, this moves perfectly fine. You don't need to be adjusted. He goes, okay, well I you know, I know that if it gets over adjusted, that's not good, so we don't need to do that. I said, Yeah, exactly. So then he went over and had PT right after. Then Yeah, so well the first follow up point was with you, correct? So he calls back in and

Beau Beard (41:45.891)

Speaks with Caroline and he basically well there was like three points. He did he ask for his money back right away? What was his first call? He just kept saying He w no, he wanted to see he goes, I wanna see Bo. That's it. You go, Well, you saw Doctor Alex, like he's out of town. I was in we were in on vacation, it was around Christmas time. And you go, he's out of town. Then I think he said, Well, I didn't

I don't know what how the conversation went with you. Didn't get what he came down to the yes. Yeah. He didn't get what he asked for. And I was like, We just need to talk to Dr. Bo about it. Yeah. And a comment was said at some point that he basically thought he knew what he needed. We were delivering care. We said said something like we just like deliver a world classic thing because it wasn't world class, something like that. I've I've been around. professional athletics. Professional athlete at some point. So it doesn't go awesome. He basically asked for his money back at some point, sent an email.

With the email of like, I've been around the horn, I know what world class is, I'll take my money back. So we're having breakfast in St. Louis and I'm like, okay, I'm gonna call this guy. And so call him and and this is why this matters, we'll come back around. Let's get the next one. Did you mention the review? That's why you called him. yeah. So we left a one star review.

And he so then he says, which in Jane are only of any kind you can leave a one star review in Jane before you leave one star in Google prompts and all that stuff. Are you right now? So when I called him, he also elicited the only reason he left a one star review is he wanted me to call him. Yeah. Like he did it to Spur and was like, yeah, you got it. So as we're talking, he's explaining I am and I'm not trying to be mean here how much he knows because he's been in the professional sports world. I'm not being mean here. Just because you're an athlete doesn't mean you understand anything about medicine.

Now, do you understand what you like to get done? Absolutely. You've had a lot of things done with me. But do you understand what you need? Probably not. Now, there might be a rare case where you do. What we try to deliver is the highest level of care based on an exam of medical necessity, not like what you feel like you need, but we try to match that with with what you need. So I'm listening to him. I try to listen as diligently as can, be really, you know, patient, and basically come down to, you know, Dr. Alex takes through our our

Beau Beard (44:01.515)

exam which I feel like beats everybody, goes, Well, it wasn't world class. That was the same. Well, that struck a quarter to me because that's literally what I'd say I we hang our hat on. I teach an entire course on that. I would put our exam toe to toe with anybody. Now what you do with those exam findings matters. But I don't think Alex also, like you said, he sent him home with something very simple. He adjusted did some minor exercises, like it's not like we're also doing like groundbreaking work based off that initial exam. So what do we got? Seven? Seven.

So this is called Sinai Gourmet by Eight Dragon. A dazzling dance of sweet sour and garlic turns in a bowl. 102,000. Great, you just jinxed me. you have a little fade. Luckiest sauce hot sauce in the world. Aren't you guys luckiest? That's good name for information. but the spice's coming in.

No wow. Back of the throat. Back of the gullet. I don't want to just taste Wait a minute. Philip Bruin. Yes. Straight cleanup. I'll three. god. So basically

I listen to him. I have a tendency to get a little hot, but I really tried to like mind my P's and Q's, listen really well. But then I came down to it, he goes, so that's why I'm asking for a refund. I go, and I had decided during the conversation at first, we're not doing a refund. You know, we we provided the care that we said we would provide. We I will stand by that care. If you were I even said if you weren't happy about it, the review stands. Like and he goes, 'cause he kept offering to take down the review, so I also knew it was big.

Mm-hmm. So no, I the one star review stands. That's your opinion. Do I not like it? Yeah, but I'm not gonna sit here and say, here's your money, so you take the one star review done. I'm not gonna get it like I'm not a fish, I'm not biting word. so we leave it at that. Well then I decide, you know what? He's over there seeing Natalie, he's gonna have to interface with her, I don't wanna have to deal with that. So then I call I think Caroline, I talk to her about the phone call that she had a little bit more and I think I was pretty upset. But so I said, just refund all the money, I wanna be done with it, whatever.

Beau Beard (46:26.198)

He never took down the review, but why I wanted to highlight this is the perception for him was I want to get adjusted and this is what I want. Magic. He came in, yeah. So he drove over, he told me he drove to Georgia the next day to see his guy because he he needed his neck adjusted. This is the chiropractic realm. I'm telling you right now, probably I can't say we are the best in the world, but if you feel like something is still out as a patient and somebody is telling you where you feel like it's out.

Is highly mobile, you're putting yourself at more risk seeking care for that thing. And it's not an adjustment you seek, it's probably something else. And maybe if it would have followed up with care, you you know understand that. And this isn't to say, people don't know what they're talking about, like blame the patient. The expectation was we didn't set a prior expectation of like, hey, you we do this exam, this is the care we deliver, we stand by it. I tried. Because what he what it came down to was he goes, You guys didn't do any moist tea, you didn't do any ice, you didn't

He's been he's been in the personal or in the professional athletic study. He's had all this passive care. And I told him I go, and he goes, Well, I know what this stuff means. I go, And this is where I kind of stood in my graph, I No, you don't, because that stuff isn't going to be the lever that you need. If it makes you feel good, cool. But aren't you doing PT next to her? We knew you were doing that. That's crazy. He wanted what he asked for it. And why it's like one biz is supposed to be this magical feeling. It doesn't happen overnight. Yeah. People call and they say,

yeah, my back's been hurt for three months. I in today. And they it's they expect magic that day. But then he but then he also we are he also noted that the exercise that Alex gave him was unsafe for his prior back surgery. Foam rolling his mid back six to eight weeks after a dysquectomy. You should have been doing that a before, but not if three days after to get your mid back movie.

No contraindication, him not knowing that, saying it's wrong. You can't say that's wrong. You don't know it. So the whole idea here is your team needs to be really good because when that stuff happens, we learned a lesson. What do we say? Hey, we have kind of a three step fail safe, like somebody's not happy, this is what we do and say. Okay, they're still not happy. That's what we do. Okay, now it gets to me instead of ooh, email, one star review, Bo has to call him. Like we needed to put a process in place that we didn't have in process. Because honestly, that's probably the first time we've had it go that far.

Beau Beard (48:50.614)

I think too though y'all are so well known for what you do that the word gets out like, I've been here, I've been there, you need to go to the farm and it's like there's it's gonna be a miracle, yes. Like any crazy thing is, he had been here before and so I mean I can't imagine I gave him any perception that I'm delivering one dose magical treatments. I mean it'd be the same as And you didn't get you he didn't get moist he E stem no.

'Cause we are we are so there's no one like us. Probably in the state. Uhhuh. So we are like that last like, I hope they can help me, but you can't be like Yeah not really. I I tell so every once in a while you do. You have that one visit that just is that slam dunk for that one person. And so they'll tell someone and that that referral comes in and here's my comment to that person all the time. Like So and so told me you were magic. Like

My job would be so easy if that were the case. Pause pause. What do we got? Anyone else's mouth on fire? Just curious. It's t my lips are. I think I should put more on them. Number eight. I don't know if I want to put more on this one. It just says hot. It was thick. It says hot. It's right here. It says careful around the eyes.

We reached the threshold where there's no description there. Carolina Reaper, Scorpion, and Yellow Super Hot Chili Heat. No! And nothing helps though ice cream never hurts. It allies. Yeah. Well, this used to be. The bomb, yeah. This was like the Apollo from last year. This tastes like chemical.

Yes. We said we'd ate last night. Yes. This is bad. You're about to find out. Like I'm I'm I'm consuming. This isn't right. For the most part, I'm still nice thing on it.

Beau Beard (50:45.194)

Open it up. Here's the thing with like eight ten. I feel like Sloan is having a reaction. I might be. Do we have an epi pen somewhere? Tell me about describers. my god, it's okay. It's gonna build no. I shouldn't have eaten half my ice cream.

I'm gonna need a of Yeah, this isn't walking. This is a big step. You need this. Yeah, you don't need to. Holy shit. That was a big set for my ice cream. I really feel like eight is where we started losing our mind. It's like my throat's closing up a little bit. It might be. A natural reaction or something might kill you. It might be. Sorry. yeah. My eyebrows are sweating. That was not the same. Seven shots! Not the same. I mean, do we need another one? wait, let's have to wait after nine.

That's legit, dude. Because if we can make it all tonight, we need a jello shot. If you do nine, you gotta go to This is not a bad idea. This is not a bad idea. Yeah. Cheese. What? What's that thing?

what is it? Well I thought you opened it all the shit then. Why didn't we make this? there it goes. Yeah, there it goes. Anyways, what we were saying. No, we just have the best office staff on the on the hill. Yeah. We have a chips. But you're gonna have you're gonna have a situation like that no matter what

Like how steel holy shit enforced sorry, I just edit it. You can edit. There goes our sponsorship money. No matter how reinforced your processes are and how you're gonna have that moment in your practice where someone can leave that one star review and ask for their money back when it happens.

Beau Beard (52:39.019)

What's so clutch I'll split one? Here, I'll split up wizards just send you in there. Yeah, this is a which is a new one. Well you always try to I'm trying to put my myself in the place of the patient. We're like what what what's the patient thinking?

was the patient's expectations. Yes, I don't want anybody to think like when I'm not dogging this guy's experience. We're trying to say nodding how we handle it but Bridget's saying what we should do is be like, wow But I also think like if I were to call my like O B G Y N and these things happen like I know I mean I know expectations. Like, I need to speak to Doctor so and so.

It's like, have we ever seen it? I'm crazy. Bridget, Bridget we bring this up all the time, so it's a good point to make real quick while we're still coherent, possibly. Yeah. We always say like, yeah, like someone's making a good point. People feel like they have could have direct access to it. Like, hey, I need to talk to Bo. And it's like because we become very surface level, like, hey, we're just here, we're not putting on the white coat.

But that becomes problematic. So we create that's our own problem. We create like accessibility. Flip side of that is I'm gonna send my minor to an appointment, which you have to have a parent there under 18. Because I think it's it's such a trustworthy, like yeah. So you you send your child to the appointment, but then they want to call and talk to the doctor after the appointment. Well, you should have come to the appointment.

So for those people listening, we have a lot of people that show up under eighteen without a parent. Duh doesn't go in our office. And we're like, why is that happening? Maybe it's because they trust us, maybe because they don't think about it. But that's one of the scenarios. Like we handle it really well now. Before we were like, like a parent. all these things we said, we're gonna get into the fun questions because it's gonna become way too chaotic. So push that for us, Ethan. I'm getting away. for that. Thank you. Put together so then I can just hit the wheel and then

Beau Beard (54:43.598)

Russian beers. Good deal. Okay, so there's a little mix of personal and professional, depending on who's meaning it's strong. great. All right. So Bo. Yeah. yeah, here. Okay. We'll start off with what's your skincare routine?

So I so we'll story real quick. Was this is this in the morning or a PM? We have a different question. Hey I was in Spouts one day and I was in line and this I'm saying this because it matters, an Asian lady, which they typically have better skin. Yeah, she goes, What do you do for your skin? And I go, I wash my face with water. Shut up. So I wash my face with water, but I use this gold serum by Alatura ocean sponsor or something.

So we don't have to spend so much money. You've bought so much alloter allotera. Which I used to make my own bow beards baby face oil. Back in the day we used to make it. Really? Yeah. yeah. Preaching. More goodness. More essential oils in that sucker than you can imagine. Yeah. I wash my face with water. There we go. That's it.

Is this fine? We have a microbeetling. You're killing me. High Desert Sauce. Sex Sex Sex Sol Survives. Hey. This is you're a buffalo right now, okay? you just get growing a buffalo. I was like, no, I'm behind. So Wing just jumped out my hand. I think well what you're actually a flu.

Lord. Remember last time nine was better than eight? It ain't. Nine. Nine. Yeah. my gosh, my mouth almost. I just one's bad. She's a badass. She's a badass. You're already bad. Like you're already there. Yeah, it came down after eight buttons. Yeah. I'm gonna tell you. Yeah. But I think this might be equal to eight. Like it might be, but we were already ramped up. Mm-hmm.

Beau Beard (56:46.272)

It was like such a huge jump from seven to eight. Agreed. Alright, I'm just glad I'm not the only one. I don't think that was any worse. I feel it burning. I think that's just prolonged. Alatura? Alatura Gold Serum. There's a little moisturizer. I got my nose messed up by some free laser treatment like a couple months ago, so we got a micro needling thing, but no, you the acupuncture like roller. Yes, that was because of that. holy shit.

I I sorry, cussing. Come on, yeah, that's it. Okay. We just hear cookie. Whatever you just said. You also do the masks. Well clay mask every once in a while. Yeah. Which is also Alatura. Sponsor of the podcast. Come on. He makes like our not he don't make our girls. Our girls are like, do me. So he'll put the mask on. What's the last question?

He was asking me what my face was changing. What? What? Your skincare. Wash with water, that Alator Goldsky moisturizer. No, I had to open it was changed. Do you know the picture? Yeah, except that was out of the shower? I heard that, but I wasn't. No. Whew. That one's that's sneaking on me. Alright, Alex. you know what is burning my gum in between my lip?

Like way up high. No, it's my meetup for the save. Put an upper upper decky in there or something? It feels like it's swelling. My gum is swelling. The room is swelling.

I think the lips are in. My red lips are in. it's basically a little massive. So the question is for Alex, but everyone anyone can answer it. That was nine though, right? You gotta think we have to do one more jello shot before nine, so if you ask the question, I'm gonna do one. Alex. Would you rather have an entire package of hot dogs or shave your head for the rest of your life? For the rest of your hot dogs. wait, what? I here's the thing, I hate hot dogs. That's why I picked that up. But I need it.

Beau Beard (58:45.282)

Well you look cute with your head shape though. We're talking like shaped. That's bold. You look cute with your hair shape, not like Do you remember when I buzzed my hair three months into practice? Yeah. No. Yes, we have video of it. It's like watching. When his one is a photo of yeah, you there's YouTube videos of him. I've heard 'cause I thought I was too busy to get my hair cut.

So yeah, all you bitches out there that complain about practice, I was too busy cutting out the hair. So if you think you're come on. Wait. No, we're gonna mull it. Now it's coming in. For July? Alright. wait, we already got it. Just for life. I don't have it going. I didn't mind. I didn't do that. I just got it ready. I didn't. I don't know. I think I think I'm done with these. Yeah, a minute and a half. I thought we were waiting on

I gotta resume I gotta resume what you're Alright, cheers. Cheers. Tears, everyone who w tears, cheers. Mm-hmm. Mm-mm. man. It's not bad. Alright, Sloan, would you like a professional or personal question? my gosh, hit me with both. Okay. Your entire body's turning, right? It's is it just reflecting off my family? It's like it's worse.

Like a longer reading. Yeah, is it not better and it works? wait. I don't know, but I never send you with lipstick. Yeah. I know. You send me with lipstick. Here's your personal question. What is this? I'll take it! I can have it! Give it to Caroline. What would their say?

I'm taking the baby. I'm sorry, it's out there. Taking the baby. If everyone in the clinic had a warning label, what would their say? I took the baby. This is a joke. This is a roast. Yeah. It doesn't have to be like a game roast, it'd be a friendly roast. It's not a right. I feel like Sloan is the best one you could ask us to. Right, that's why I picked Sloan. That's good. I thought it was random. Wait, I made some of the questions, but wait a minute. Why you got a wheel? I made questions specific to each person. I think. my god.

Beau Beard (01:01:05.878)

Warning. Let me t let me think about it. you need to think right now. Dun dun here's the rules. This is the last last one is called the last dab thermogetic. Sculvio units. T V A. Quite number three. What's my end game for Heat Seekers, the Molt Masterpiece United? The four hottest peppers on Earth. Pepper X, Apollo, Caro Hot Areaper, and Scorpion. One bite explains the name.

You're brave enough, we're gonna do a little on the plate. You're gonna put more than last out. That's what they do in the game. They put one extra dot on the last plate. you're man enough.

Well is it used to use called saying Yeah. Was it mini? Well woman enough. I've got a mini. What is it? Craig Crag hole? Give me the big one. I'm doing the one. This is just the rest of the link. I'll do it. Yeah. The big one. I can do it. Give me the big one, cheese first. Alright, last dad on this while someone's thinking of her labels. Wait, we hit it, we hit it? Warning labels? Everybody got it? might hit it.

Here we go. I didn't put it down. Here, hit this. Alright, ready cookies we talked about earlier. We're all here. I should have come through with them. I could go for a week next time, let's make it. That sounds good. That's what I bring to the table. Yes, man. Yes, man. I feel like I just remembered something from a long time ago. my gosh.

All the lives you've saved. Yeah. yeah. Sab? Yeah. What is that? Someone an Asian woman in a restaurant ran across like a bad fire. How many people he slayed? Bo. He had to do a hymnic on Seth and Seth had a chicken bone about this size large in his throat. Straight down the bone. He's got a little overzealous. I if you're gonna be this time, make it taste good.

Beau Beard (01:03:13.314)

It's not right. It's not. It's not I thought it'd be worse. Just wait. Just wait. I think this one's a slow burn. We can bring another link. don't like your lips, guys. That made it worse. Don't like your lips. fuck, torture. my god. I do feel the room getting warm. Yeah, that's one. Yeah, I've got my arms like that's not a good one at all. Definitely definitely sweating. My vision is boring.

At least make it tastes then. Chemical yeah. Once you say chemicals, I couldn't get the better back. Right, Okay, so I'll be either a professional question while you think of your personal. Give with that. how do you manage tone emotion when all a patient cares about is where they hurt. How do I manage what? Your tone or emotion towards the patient.

when all they care about is how they hurt or where they hurt. I guess I

Well, I I think I would never have this conversation standing up. It'd be sitting down, which is maybe why I go so long. but I would reassure them that I heard them. I would even reiterate what they're saying to me, verbatim, and that I understand that they feel that way.

I also really like to tell them I feel like my receptors is down. I feel like I think her This is the guy who said this is I don't know what to say. I remember it built I always like to tell them, I don't live your life. I don't live I don't wake up in your shoes every day. I don't ex I cannot experience what you're experiencing and I fear that you experience that.

Beau Beard (01:05:03.544)

But if we're gonna get past this, we need to tackle the X, Y, and Z way. Maybe not exactly where it hurts. I hope that was. I mean, I'm I don't know what you're saying. my gosh, my mouth's on short. Hey, can I turn the question around from what would what would their warning signs be to what you t you think of your own warning signs?

What are you talking about? We turn the question around. Someone turns in the kid when she talks it. Talking to a turn in a chair. Okay, more words when I when I'm hot. You're leading us. I wouldn't do it. I wouldn't even go. I need the week.

But if you can give your own warning sign for other people in the in your office that you work with. You have to lean in to understand. Dude, you don't have a little bit. That is crazy. And this is the most tears. Don't touch your eyes.

You you touched your eyes? No, no. No, they're watering. Okay. No. Your own personal warning is not for yourself. We can have Was it I guess in twenty twenty three? yeah. Okay. There was nothing that got discussed. Yeah. Okay. Can't we awesome.

I have my own personal warning sign. And would you agree with it or disagree with it? Alright, give yourself proof cards. She's real talkative today, so I have like a five minute break. No. No, we're live. You can go on it. You can go. I finished. Woohoo!

Beau Beard (01:07:20.594)

Alex, thank you very much. Now girls. Hey, the doubters doubted. Yes. Alright, so now to the last the last ritual, weekly ritual, you might frown upon this, but we play blackjack, which we've been teaching the wizards how to play blackjack for a variety of reasons, just in case you don't get your cheat sheet. You're in a street muscle. But you gotta take somebody down.

man. You asked a question what I'm playing about. Okay. jeez! Is he gonna get sick from that? Is that a half gallon? Yeah. I grew up drinking milk and Yeah, but if you can do the gallon challenge while you eat wings, that's That's very Minnesotan of you. Yeah. boy.

The ice cream was the way to go. I would have six. The dairy was breathed right for a week. Okay. I think the eight hit me. Yeah. Rush. The eight, really. I think the five, the eight, and the ten. Yeah. we need to dry off that while you're yeah, yeah. I'm gonna clean my fingers.

Okay, we'll do different question because kind of got commenting. It's not it's not release.

Okay, here's one for Bridget. if all the staff members or doctors weren't in their current roles, what would their job or patient or profession be? Great question. Let's just make this a group, like the cookie. If you like if everyone wasn't in their current roles, like you weren't the front desk, CC wasn't the front desk, we weren't chiropractors, what would our job be? Like what would where would you see us in another dimension or another world doing?

Beau Beard (01:09:17.966)

but we're doing like the cookie one where like we need to do a group consensus. As we play blackjack, we multitask here. yeah, I can't. I can't wait to see how this video is cut. BACE! Yo! Uncut. This is it. They're all Another one. They're all uncut. Ooh, four. Ooh, that's just Let's go. Dang it. Alright, against Queen. We'll wait for Caroline to play.

Well you're gonna go hey wait well you don't know. Alright, we go around the room. Yeah, jobs. So if we had jobs that weren't the jobs that we had, what would we be? Apparently why is my battery low? I don't like it. Damn, here we go. Here we go, it would it would go, show me how you roll. Jump, drop, drop, drop, drop, jump, jump, drop, low. I know. I think for Bridget.

we're answering for we're doing like a the cooking one where like we group consensus. I think for Bridget, the bot she wasn't in the front desk on the floor there's a power thing on the I feel like she would be the owner of a yoga studio. That's right. She would do something in the markout. Caroline would have Caroline would run an animal next year.

yes specifically an insect rescue. yes. Specifically an insect rescue. Insect rescue. That's a perfect I would do yes, definitely. And that's what I would love to yeah, I want to do that in my future. Can I answer based on your first impressions? Yes. I like that. You are the head nurse.

No like you're you're in the head of. Yeah. okay. Like what's that called? You're the charge nurse. And I feel like you I guess synonymous to what did you say? A a rescue? No, I said a yoga studio for her. No, for a couple. Bo said rescue. I was gonna say something like a like a child's care. Something like a chair.

Beau Beard (01:11:26.702)

Mm-hmm. No, let's play this around. Let's play this around so She don't care about children. I love my kids, but not so much. But then the analyst Bridge. Bridge, what'd you do instead? Okay. I should have a one, right? A five or five or five. This is what we teach. I know I'm phase four right now, guys. It's a fifteen or a five. Okay, pin me.

So she could have five or fifteen against the queen up, so she should hit. And now she has fifteen. I'm doing terribly. choice, but the choice is leaning towards the Leaning towards I'm yes. It's what you want to do. Sorry, tell you I'm done. You wanna hit. You have a ten against a ten a twenty. I'll take it. So you get twenty. There you go. There you go. Blackjack, you win.

What do we got? 18. Push, push. You already lost. So ones, zeros. Or push even zero. Yeah. Hit the record button on the bottom button. we got See y'all. Yeah. This is how we end the day. wait, no. What? We haven't finished our jobs. okay. Okay. Okay. So we got boom boom. I think I think.

I ca I don't know. We'll finish our guns. Okay, I'm sorry, it's fine. Okay, wait, if you didn't if she didn't do her current role? Yeah. I think something creative. Something very like intuitive. Film photography. Film photography. I think a therapist. A therapist. Yeah. Because she's very intuitive. Yeah. She's deep. I don't know what you do now. I've told him that if I could go back

And I'd I'd do counseling things. Okay, okay, yeah. Yes. I think Alex, I I don't know what this would look like. Some sort of outreach. I'm thinking like high school age boys, outreach, non profit. I can see him as like a youth pastor. Something with something with a ministry. Yes. Yes. Good deeds. Yes. nice.

Beau Beard (01:13:47.401)

it? What the noun? You do, but it depends on him. I don't know. It depends on Ethan. Ethan. What would Ethan be? Right. It's finished C is an old finish, right? Because somebody probably has enough. Well, she twenty. So I'm one. Yeah. Y'all found stone old fire. Nope. Yeah, mine's. Yeah. I think Ethan is something with television. I can finger You're the weather guy. A weather

You bring the hole. You're an actor, but you're only an actor in the movie Tornadoes. Sorry, Twister. Twister. Yeah, so okay, Glenn Collins. Yeah, like yeah, there we No, you just you have I think T V I you you have a a vibrant personality. Yeah. you have a confidence about you.

Faces so you're good in mine. What about enjoying your other half? Ooh. Everything. There's you can't tie him down to one thing. Jack of all trades. He'd be a judge. An attorney, like a like a courtroom of truth seeker. Yes, because he loves the a court. It has to be courtrooms. Yes. There has to be like a because he wants the challenge. He'd be a the attorney general in the courtroom. I think he could be an architect. But I think he would be good at defense because he wants to solve it. Did you guys hear what she said? She's more right than all.

What did you say? said an architect. I work with architects. Architect. He's got that dog in mind. Creative, but like type A doll. Right, but I was just starting my list. I was getting alphabetically with architects. I was just starting my list. So we were going back to adventure. That's what I want to do. That's probably what I'd be good at. But I got into law school, in case you don't know. Applied to Texas. University of Texas got in. I remember you think of it.

You take the old set when you were already I took the old set in Alaska. Okay. And then applied to there and then applied to Will Green. That's why it was brought out, it would it would make it in a bit in a pocket. no, four or five years. I know nothing. What happened? It was a three hour. You told all of that. I said I would slow.

Beau Beard (01:16:10.414)

The pioneer woman. like Craig Dunn? Not quite her, but Amelia Earhart. damn. Hold on. Yeah. I don't know, but I like the idea of I don't know why, but you're giving me like elementary school teacher. We need to learn more about each other. Great. I've sh short short amount of patience. But you have a ton.

I feel like But the way that you present yourself with like I said with little ones. Yes. Yeah. But I thought it was. It would be the coach gymnastics. Yes. Yes. Yeah. Yeah. I was that was too that was too much. USA you would be the USA gymnast girls coach. Because you're very caring. There you go. Very caring. You are. And

I mean you would like you want to help people. I do generally want to help I do. It's it's hard for me to think of s doing something different. I feel like you'd be the good cop coach. Right? One of the coaches that's the hard ass generally that's there. Look. You're just being tough on you. I like this gig 'cause it's like modern. I hate I hate being perceived. And people love others. You're patient clubs. Thank you. she don't have anything till

Two thousand twenty eight. That's good. I was gonna go to the Olympics, but you know what? I'll be I was gonna coach the Olympic team. An Olympic athlete. Yeah. On that, we're gonna finish our last couple hands. if you have any questions if you understand Lucky you. Boom, Mike Drummond. but if you have any questions, if you understand the chaos, now you get a little bit of a picture and somebody looks like they're phone up. So we'll see you next time. Bye.